About

OUR STORY

Managing by a profesional team with more than 15 years of combined tourism experience in Vietnam and Indochina, Ginkgo Voyage offers a comprehensive range of travel services to both international and domestic travelers, including small group tours, private and customized tours, hotels and resorts booking, flight reservation, car rental services, visa assistance and travel insurance.
 

Our team

  • Vu Thi Lan
    Director
  • Hang Nguyen
    Sales Supervisor
  • Bao Huynh
    Sales Supervisor
  • Nguyên Thi Van Anh
    Operation Supervisor

GINKGO’S SPIRIT

Our passion for quality, innovation and services excellence is the driving force behind Ginkgo Voyage. We are also a responsible company and we highly respect people, communities and our environment.

How we work

Step 1 - Get in touch

Once you have browsed our website or other sources for inspiration, you can either send us your request via phone or email or visit us at our Ho Chi Minh City office and you will get in touch with a travel consultant. You can give us as much or as little detail as you like about the things that you want to see and places you want to go.

Step 2 - Receive your itinerary

Based on the information provided about your time frame, budget and special interests or preferences, your travel consultant will prepare and send you an itinerary proposal and will remain at your disposal for any additional information and/or adjustments.

Step 3 - Confirm your trip

Once you are happy with all the details, we will confirm you the final itinerary and book all services (accommodation, transport, guide, visits…).

Step 4 - Enjoy your trip with Ginkgo Voyage

All that is left is to enjoy your trip! As we are based in Vietnam, we will be available throughout your holiday to assist you at any time.

OUR SERVICES

TOURS & EXCURSIONS

  • Private Packaged Tours
  • Tailor-made Tours
  • Small Group Tours (with daily departures)

TRANSPORT & TRANSFER SERVICES

  • Standard Vehicles
  • Luxury Vehicles

HOTELS & RESORTS RESERVATION

  • Vietnam & Worldwide

AIR TICKETS BOOKING

  • Domestic
  • Regional
  • International

VISA ARRANGEMENTS

  • Visa on Arrival in Vietnam & Cambodia
  • Assitance for other visas

M.I.C.E. & CORPORATE TRAVEL

Careers

if you love traveling, deeply care how other feels, and eager to explore more, then you might find yourself fit perfectly with our team

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JOB DESCRIPTION

  • Provide travel information, advice and booking services to clients
  • Handle direct requests (including face-to-face, over the phone and via email) of local and international clients (French and English speaking)
  • Prepare tailor-made programs and quotations for both Vietnam and outbound destinations
  • Work with operations department to ensure all services are booked and confirmed
  • Issue travel documents and invoices for each booking and assist accounting department with regards to payment
  • Ensure that the company standards are always applied at all levels
  • Follow clients before, during and after their trip (changes of bookings, complaints, etc.)
  • Build and develop strong relationships with existing and new customers (individuals and groups)
  • Follow and achieve sales targets and prepare sales reports when required
  • Perform any other duties requested by the management

JOB REQUIREMENTS

  • Vietnamese Nationality
  • 25-30 years old
  • University degree
  • Minimum 3-4 years of experience in tourism (international travel agency preferred)
  • Experience in direct sales + dealing with Foreign / Expat clients
  • Good communication skills in both French & English (written and spoken)
  • Strong knowledge of tourism destinations in Vietnam and Southeast Asia
  • High level of personal presentation
  • Strong sales and customer service focus
  • Good organizational skills
  • Ability to work under pressure
  • Computer skills (word, excel, outlook)

JOIN US

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